Shipping + Returns
Shipping + Returns
Shipping Information
Orders typically ship within 1-2 business days after they have been placed. Orders placed Friday-Sunday will ship out on Monday. Standard shipping orders are typically delivered within 2-3 business days from the date they are shipped. We also offer Expedited & Priority shipping for an additional price. Expedited shipping orders are delivered within 2 business days, and Priority shipping orders are delivered within 1 business day from the date they are shipped.
Please note that orders to Hawaii and Alaska may take 1-2 weeks to arrive.
Returns
You will be responsible for paying for your own shipping costs for returning your item. If order cancellations are notified before goods have been dispatched, we can accommodate order cancellations. If items have been shipped, Monday Moose reserves the right to refuse order cancellations.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, free from dirt, dust, or any fragrances, in the same box or bag and in the same exact condition that you received it.
The order MUST be approved before you return it, so please contact us at info@mondaymoose.com so we can let you know the next steps and send you the return shipping label. When the order is approved, please provide a tracking number, order number, the reason for the return, and please let us know what you would like in return. Once your return passes our inspection, you may receive an exchange, store credit, or a refund.
Additional non-returnable items:
• Custom orders
• Sale Items
• Gift Cards
• Gifted orders